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A Scalable Platform for Festival Access, Sales, and Operations

Primavera Sound

Developed in close collaboration with Primavera Sound, AccessTicket is a robust solution for managing ticketing, access, and on-site operations at scale — from boutique events to festivals with hundreds of thousands of attendees.

Unlike systems focused solely on digital ticketing, AccessTicket delivers a full-service ecosystem that empowers both organizers and guests through a seamless, high-performance platform.

Beyond an App — A Comprehensive Festival Infrastructure

AccessTicket goes far beyond a typical app. It’s a cohesive digital infrastructure that unifies ticketing, access control, user identity, live operations, and commerce across every touchpoint of a festival.

The ecosystem includes a native mobile app for attendees, a specialized access control app for staff, and a centralized operations dashboard that manages every layer of event execution.

This connected system gives organizers full control and visibility across all venue zones, while delivering a frictionless, secure experience for attendees.

Centralized Operations for Multi-Event Coordination

At its core, AccessTicket is a powerful orchestration platform — more than a CMS, it’s a real-time control center for distributing tickets, managing access, and monitoring live flow.

Organizers can configure and run multiple events simultaneously, each with tailored capacities, access rules, and team roles. The system also supports external data imports and dynamic permissions.

As guests enter, exit, make purchases, or redeem tickets, the platform updates live dashboards to reflect attendance and behavior in real time. This enables lean teams to manage complex crowd dynamics from a single interface — dramatically reducing operational overhead.

Remote controls allow organizers to assign roles, adjust configurations, and respond instantly to on-the-ground developments.

Verified Identity, Integrated Ticketing & Secure Onboarding

Every user begins with a secure onboarding process, including KYC identity verification to ensure tickets are linked to real, validated attendees. For minors, a streamlined yet secure pathway is available.

Tickets can be purchased in-app or synced from external vendors — creating a unified, frictionless access point regardless of the original sales channel. A built-in queuing system ensures stability and fairness during peak demand.

This seamless flow enhances security and simplifies management at every stage of the attendee journey.

Fast, Reliable Entry Validation at Scale

Entry is managed via the Access Control App, deployed on iPads with barcode scanners across every gate. This infrastructure enabled over 60 access points to operate simultaneously with real-time syncing.

Tickets are validated not only by authenticity but also by date, location, and designated access zones. Critically, the system works fully offline, guaranteeing continuity during peak hours or internet outages.

This offline-first, hardware-optimized solution prevents bottlenecks, reduces fraud, and ensures smooth, secure entry— even under pressure. It’s a key driver of operational resilience at scale.

Attendees can also import third-party tickets via email, integrating seamlessly into the ecosystem. This simplifies post-purchase validation, centralizes data, and ensures a consistent access experience. The queuing engine maintains performance even during surges, delivering stability at high volumes.

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VIP and Artist Access via Contactless NFC

Artists, VIPs, and crew members use NFC-enabled wristbands linked to their credentials — scanned at checkpoints via dedicated readers.

This mobile-free, contactless approach provides a premium, frictionless experience for high-profile users — underpinned by the same robust validation logic as standard access.

Strategic Value Delivered

AccessTicket is now the operational backbone of Primavera Sound — a fully integrated platform that unifies guest interaction, operational control, and commercial activity in real time.

The system enables small teams to manage large-scale audiences efficiently. With centralized data across zones, live analytics, and in-app commerce, it consolidates all operations into a single, reliable source of truth.

Rich behavioral insights help organizers understand movement, purchasing habits, and engagement patterns. Communication with attendees is instant via the app, allowing real-time updates to thousands simultaneously.

Thanks to its modular architecture, AccessTicket integrates seamlessly with Primavera’s branded app — enabling consistent user experiences, cross-platform marketing, and automated campaigns.

AccessTicket isn’t just a ticketing tool — it’s a world-class operational platform designed for events of any size, built to scale from 100 to 500,000 attendees without compromising control, visibility, or experience.

Thanks to its modular architecture, AccessTicket integrates seamlessly with Primavera’s branded app

Bernat Bombí

CEO, Dallonses

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